UKSH South West publishes its 2009-2010 Quality Account for Cirencester, Devizes and Emersons Green treatment centres

Published June 30 2010

UKSH South West operates three treatment centres in the South West. The main facility is situated in North Bristol at Emersons Green and the other two centres are in Devizes, Wiltshire and Cirencester, Gloucestershire.

UKSH is pleased to participate in the Department of Health’s new Quality Accounts reporting system. UKSH has previously produced regular reports on performance data such as numbers of operations and the success of the outcomes for its facility in Shepton Mallet. These are published here and will be replicated for our new sites in the South West on an annual basis starting in November 2010.

Quality Accounts complement this information by placing particular focus on the quality of patient experience. They allow for comparability across providers and also give us the opportunity to identify areas for future improvement and to monitor our success in delivering on these. The structure of our report follows the guidelines from the Department of Health and is arranged as follows:

• Part 1 - Statement by the chief executive
• Part 2.1 - Priorities for future improvements and details on how we plan to achieve them
• Part 2.2 - Information on areas common to all providers, following detailed guidelines set by the Department of Health
• Part 3 - Performance report for 2009−10 on the quality of care provided at UKSH South West NHS Treatment Centres

This Quality Account relates to our facilities in Emersons Green (Bristol), Cirencester and Devizes. A separate Quality Account is available for our sister site at Shepton Mallet. As the UKSH South West sites only opened in November 2009 this report relates to the five months of 2009–10 during which we were operational.

Please click here to download a copy of the Quality Account.