There are a number of ways to travel to Shepton Mallet NHS Treatment Centre, including public transport options. We also have free on-site parking should you choose to drive to the treatment centre.
The bus (Route 776) stops outside the Community Hospital, which is on the same site as Shepton Mallet NHS Treatment Centre.
Please call us on 01749 333 600 to enquire about assistance with transport to the treatment centre.
When you first arrive at the treatment centre you will need to register so that we can cofirm the details of your treatment. This usually only takes a few minutes. A member of staff will collect you for your appointment.
We understand that eating healthily and enjoying your food is an important part of your care so we have an on-site chef who prepares delicious meals at the treatment centre. We have a selection of menus and we are sure that you will find some of your favourites on offer.
We have a range of single ensuite rooms and same sex shared ensuite rooms for patients. We know it is important to be able to keep in touch with friends and family and feel at home during your treatment and so we have free WiFi access for patients and we can also offer free telephone calls. Each of the beds in the treatment centre has a private television so that you can watch your favourite TV shows while you are rceovering from treatment or waiting beforehand. If you would like religious or spiritual support during your treatment we can provide access to an appropriate person from a variety of faiths and denominations.
We want your stay to be as pleasant as possible and understand the importance of seeing friends and family during your treatment, so we have a flexible visiting policy so that you and your visitors can work out what best suits you and your treatment schedule. We would ask all visitors to report to the Nurses Station upon arrival on the first floor to ensure that the patient is available.
All areas of our treatment centre are accessible to wheelchair users. Portable hearing loops are available at the main reception desk and can be carried around the treatment centre as required. Our patient information is available in a range of languages, large print and Braille on request from the main reception desk. We also have an interpretation service available to support you if English is not your preferred language.